Choose access
Compare Free, Premium, and VIP access before checkout on the Pricing page.
Frequently Asked Questions
First-party answers about accounts, access, billing, and privacy
Quick orientation
Membership, billing and privacy at a glance
Use this FAQ for operational answers about accounts, memberships, credit packs and unlocks, cancellation, payment records, privacy, reading activity, and account deletion. Pricing, Dashboard, Privacy Policy, and Terms of Service provide the controlling details. For an account or payment issue, contact support with the account email and transaction reference. Never send a full card number.
Manage billing
Review your plan, renewal status, payment methods, and invoices in Plan & Billing.
Understand privacy
Read the Privacy Policy for data handling, retention, and account rights.
Account & Membership
How do I create an account?
Open the registration page and create an account with your email address. Account creation is free and gives you access to content marked as free.
What are the different membership tiers?
We offer Free, Premium ($9.99/month), and VIP ($19.99/month) tiers. The pricing page shows the current access and feature comparison before checkout.
What can I use before paying?
Guests can read one full guest story per day. A free account includes three full stories per week, favorites, previews, and a one-time 10-credit welcome grant. Premium items can also be unlocked individually with credits.
How do I upgrade my membership?
Open Dashboard > Plan & billing, choose Premium or VIP, and complete CCBill checkout. Access begins only after the verified provider confirmation is processed.
Can I change my plan or billing interval?
Open Dashboard > Plan & billing to compare monthly or yearly options. Contact support before changing an active CCBill membership so renewal dates and monthly credit grants remain aligned.
Can I cancel my subscription?
Yes. Contact support from Dashboard > Plan & billing to stop CCBill renewal. Legacy Stripe customers can use the billing portal. Access normally continues through the paid period.
Content & Features
What type of content is available?
Blushcast publishes written adult fiction and narrated audio across clearly labeled categories. Each item shows its creator credit, access level, and available format.
How often is new content added?
New stories and audio appear in the catalog as they are published. Check Latest Releases or the dated story and podcast listings for the current inventory.
Can I listen without a paid plan or download episodes?
You can browse every episode page. Locked episodes cost 15 credits each, while VIP includes the complete online audio catalog. Offline downloads are not available yet.
How do favorites and history work?
Signed-in readers can save written stories with the favorite control. Reading history is recorded for supported story pages; audio history is not currently presented as a saved listening queue.
What is the difference between stories, podcasts, and interactive stories?
Stories are written reading experiences. Podcast pages provide narrated audio. Interactive stories present choice-based paths and cost 25 credits per title. Premium includes all written stories; VIP also includes the full audio catalog.
Do credits expire?
Purchased credits never expire. Welcome, monthly membership, and credit-pack bonus credits expire after 90 days and are spent before purchased credits.
Billing & Payments
What payment methods do you accept?
CCBill displays the payment methods currently available for your region, device, and selected product during secure checkout.
Is my payment information secure?
Payments are processed on CCBill’s secure checkout. Blushcast does not store your full card details on its servers.
How do I get a refund?
Refund requests are reviewed case by case under our Terms of Service. Contact support with the email on your account and the relevant invoice ID. Never send your full card number.
Does cancelling automatically refund the current billing period?
No. Cancelling normally turns off the next renewal while access continues through the current paid period. A refund is a separate request reviewed under the Terms of Service.
Why was I charged?
Subscriptions renew automatically at the end of each billing period unless renewal was cancelled. Review recent invoices in Dashboard > Subscription or the full Orders & Invoices page. Contact support if a charge is unexpected.
Where can I find receipts and invoices?
Dashboard > Plan & billing shows recent payments, while Dashboard > Orders & invoices lists membership and credit-pack transactions. Legacy Stripe receipt links remain available where supported.
Privacy & Security
Is my browsing history private?
Your account history is not displayed publicly. Our Privacy Policy explains how service providers may process account, playback, and analytics data.
How does billing appear on my statement?
Review the billing descriptor shown during CCBill checkout and on your receipt. Contact support with the transaction reference if a charge is unclear.
Can I delete my account?
Use the account deletion option in Dashboard > Settings when available, or contact support. Some records may be retained when required for billing, security, or legal compliance.
Does Blushcast sell personal information?
No. The Privacy Policy states that Blushcast does not sell personal information. It also explains the limited circumstances in which information may be shared with service providers, payment processors, or authorities when legally required.
Where do I report an account security or privacy concern?
Use the Contact Support page and describe the issue without including passwords or full payment-card details. Include the account email and an invoice ID only when they are relevant to the request.
Still have questions?
For account-specific help, include the email used for the account and an invoice ID when relevant. Never send a password or full card number.